RequestDesk.ai
A chat window that answers from your own content and sends the lead to HubSpot.
Visitors ask questions your site already answers, three clicks deep. Website Chat searches your pages, episodes and docs, answers in a few sentences with links to the source, and asks for a name and email before the first answer, so the conversation turns into a contact.
The chat searches only the collections you pick and links each answer to the page it came from.
The visitor's name and email go to your HubSpot form with the first question.
Questions and answers land in a searchable log, so you see what people ask and what your site is missing.
Cloudflare Turnstile screens out scripts without a puzzle for real visitors.
When the chat reaches its daily limit it tells visitors it is resting and comes back the next day.
Paste one line before the closing body tag on WordPress, Astro, Magento or plain HTML.
Website Chat runs on the RequestDesk knowledge base, a retrieval system. Before the model writes a word, it searches your knowledge collections and answers only from what it finds. Each collection fills from its own source, and the chat reads the ones you pick.
We crawl the pages you list or your whole sitemap.
Posts and pages sync from your site, and new posts come in with each incremental sync.
Products and collections sync from your store through the RequestDesk Shopify app.
Blogs, podcasts and news feeds are checked on a schedule, and new items are added as they publish.
PDF, Word, PowerPoint, Excel, CSV and text files, uploaded once or replaced when they change.
Some answers read straight from RequestDesk records. On Talk Commerce the episode count and the latest episodes come from the episode list, so a new episode shows up the day it publishes.
Website Chat answers questions on talk-commerce.com from the show's own episode archive, guests, companies and dates included.
Pages, posts, episodes and docs go into the chat's knowledge base.
Leads arrive in HubSpot tagged to the chat, and scripts are screened out.
The title, greeting, color and corner are set on our side, so the tag stays one line.
Messages, leads and the questions your content did not answer.
$500
one time
$99
a month per site
$249
a month per site
Amazon Nova Micro on AWS Bedrock, a small, fast model chosen for short answers.
It answers from your content and links the source. The widget tells visitors that AI answers can be wrong and to check the linked sources.
One visitor question and the answer to it.
The daily cap keeps the chat inside your plan. A site that keeps reaching it moves up to Growth.
Each source updates on its own. WordPress syncs new posts, RSS feeds are checked on a schedule, and live records are read at the moment a visitor asks.
Yes. Each source fills its own knowledge collection, and you pick which collections the chat searches.
No. Without HubSpot the leads stay in the chat log.
A handoff to HubSpot live chat is planned for the next release.
Tell us about your project and we'll get back to you within one business day.
