This Privacy Policy explains how Content Basis, LLC ("we", "us", or "our") collects, uses, and shares your personal information when you visit RequestDesk.ai or use our services.

Personal Information We Collect

We collect the following types of personal information:

• Contact details (name, email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (credit/debit card details)
• Usage data (pages visited, links clicked, searches performed)
• Device information (IP address, browser type, operating system)
• Content you create, upload, or manage through our platform
• Brand guidelines and style preferences you configure

How We Use Your Information

We use your personal information to:

• Provide you with our website and services
• Process payments and transactions
• Communicate with you about your account
• Send marketing emails (only if you have opted in)
• Improve our website and services
• Protect our website and services from fraud and abuse

How We Share Your Information

We never share your personal information with anyone.

The only exceptions are when required by law, to protect our rights, or with service providers who help us operate our platform (such as payment processors) who are contractually obligated to protect your data.

Platform Integrations

RequestDesk.ai integrates with third-party platforms including Shopify, WordPress, and Magento. When you connect these platforms:

• We only access the data necessary to provide our content management services
• We do not store your platform credentials
• Content synced to these platforms is governed by their respective privacy policies
• You can disconnect integrations at any time from your account settings

LinkedIn API Usage

RequestDesk.ai uses the LinkedIn API to post content on your behalf. Regarding LinkedIn data:

• We use LinkedIn's API solely for posting user-generated content to your LinkedIn profile or company page
• We do not store your LinkedIn profile data
• Any posting-related data is retained for no more than 24 hours
• We do not share LinkedIn-related data with any third parties
• We comply with LinkedIn's Developer Agreement and API Terms of Use

Google API Usage

RequestDesk.ai uses Google APIs to provide content publishing and management services. Regarding Google data:

• We use Google APIs solely for posting and managing content on your behalf
• We access only the data necessary to provide our content management services
• We do not store your Google profile data beyond what is necessary for the service
• We do not share Google-related data with any third parties
• We comply with Google's API Services User Data Policy
• You can revoke access at any time through your Google Account settings

How We Protect Your Information

We take the security of your personal information seriously. We use the following measures to protect your data:

• Encryption of data at rest and in transit
• Restricted access controls based on job necessity
• Continuous monitoring for security threats
• Regular security assessments and updates

How Long We Keep Your Information

We retain your personal information as long as it is necessary to provide you with our website and services and to comply with our legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Unsubscribe from marketing emails at any time
• Delete your account and all associated data

To exercise any of these rights, please contact us at support@requestdesk.ai.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, by email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@requestdesk.ai
Company: Content Basis, LLC